Privacy Policy

Mathophy ("Mathophy", "we", "us", or "our") operates the Mathophy mobile application and related services (collectively, the "Service").

This Privacy Policy explains what information we collect, how we use it, how we protect it, when it may be processed or disclosed, and the choices available to users.

By using Mathophy, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use Mathophy, we may collect the following categories of information.

2. Account and Identity Information

When you create an account, we may collect:

• First name
• Last name
• Full name
• Email address
• Mobile or phone number
• User ID or account identifier
• Authentication information
• Phone-verification status

Passwords used for authentication are handled through our authentication provider and are not stored by Mathophy as ordinary student profile data.

3. Student and Academic Information

To provide educational services and relevant student functionality, Mathophy may collect information such as:

• Class or grade
• Educational board
• School
• Target examination
• Parent or guardian name
• Parent or guardian relationship
• Parent or guardian phone numbers
• Parent or guardian email address
• City
• Favourite subjects
• Academic interests
• Future goals and educational preferences
• Other information voluntarily provided by the user

4. Questions, Answers and User-Generated Content

Mathophy provides educational functionality through which users may submit academic content.

This may include:

• Questions
• Answers
• Written explanations
• Academic content
• Images attached to questions or answers
• Other content voluntarily submitted through the Service

Where a Mathophy feature is designed for student interaction, submitted questions or answers may be visible to other authorised users.

5. Images and Camera/Gallery Information

Mathophy may allow users to select an image from their device gallery or capture an image using the device camera when submitting academic questions.

Images submitted through this functionality may be uploaded to cloud storage so that the question can be stored and displayed as part of the relevant educational functionality.

Mathophy does not use uploaded academic question images for unrelated advertising purposes.

6. Text Recognition and OCR

Mathophy may use on-device text-recognition technology to identify text from images submitted for academic questions.

Where OCR processing is performed on the device, the recognition process may occur locally on the user's device before the resulting text is used within the app.

7. Notifications and Device Information

Mathophy uses push-notification technology to provide service and educational notifications.

For this purpose, the app may process a notification or device token associated with the user's device.

Notifications may include:

• Educational updates
• Class-related notifications
• Study-material notifications
• Attendance-related notifications
• Fee-related notifications
• Other service-related communications

8. How We Use Information

We may use collected information to:

• Create and manage user accounts
• Authenticate users
• Verify phone numbers
• Provide educational services
• Provide relevant educational content
• Organise students according to applicable academic information
• Enable question and answer functionality
• Store and display user-submitted academic content
• Send service and educational notifications
• Provide attendance-related functionality
• Provide study-material functionality
• Maintain account-related services
• Maintain security and prevent misuse
• Respond to user requests
• Maintain and improve the Service
• Comply with applicable legal obligations

9. Third-Party Service Providers

Mathophy uses third-party technology and infrastructure providers to operate parts of the Service.

These include Google Firebase services such as:

• Firebase Authentication
• Cloud Firestore
• Firebase Cloud Storage
• Firebase Cloud Messaging
• Firebase Cloud Functions
• Firebase Hosting

These services may process information on our behalf as necessary to provide the relevant functionality.

We do not sell users' personal information.

10. Data Sharing

We do not sell or rent personal information to third parties.

Information may be processed by service providers that help us operate Mathophy, including infrastructure, authentication, notification, storage, and hosting providers.

Information may also be disclosed where reasonably necessary:

• To comply with applicable law
• To respond to lawful requests
• To protect users or the security of the Service
• To investigate fraud, abuse, or security incidents
• Where required for the operation of the Service

User-generated educational content may also be visible to authorised users where the relevant Mathophy feature is designed to provide such functionality.

11. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, or destruction.

Mathophy uses security features provided by its infrastructure providers, including Firebase authentication and cloud security mechanisms.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

12. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Service
• Maintain user accounts
• Provide educational functionality
• Meet legitimate operational requirements
• Resolve disputes
• Prevent abuse or fraud
• Comply with applicable legal obligations

13. Account and Data Deletion

Users may request deletion of their Mathophy account and associated personal information through the available Mathophy account-deletion process or by contacting us.

Account deletion may affect access to profile information, questions, answers, progress information, attendance information, and other account-related functionality.

Certain information may need to be retained where required by law, necessary for security or fraud prevention, necessary to resolve disputes, or otherwise permitted by applicable law.

14. Children and Students Under 18

Mathophy is an educational application that may be used by students, including students who are under 18 years of age.

Where applicable law requires parental or guardian consent for the processing of a child's personal data, the appropriate consent process must be followed.

Mathophy does not intentionally use children's personal information for targeted advertising.

Parents or lawful guardians who have questions regarding a child's information may contact Mathophy using the contact details below.

15. Educational Content

Mathophy is intended to support educational learning.

Information, explanations, solutions, questions, study material, and other educational content are provided for educational purposes and do not guarantee any particular academic result.

16. User Responsibilities Regarding Uploaded Content

Users should ensure that content submitted to Mathophy:

• Is relevant to the educational purpose of the Service
• Does not contain unlawful material
• Does not infringe another person's intellectual-property rights
• Does not disclose another person's confidential information
• Does not contain abusive, threatening, or harmful material
• Does not contain malicious software or harmful code

17. Privacy Choices

Depending on the functionality available in the app, users may:

• Update account information
• Manage notification permissions
• Request account deletion
• Contact Mathophy regarding their personal information

18. International Processing

Because Mathophy uses cloud infrastructure and third-party service providers, information may be processed or stored in locations outside the user's state or country, subject to the applicable service provider's infrastructure and applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Mathophy, new features, changes to our data practices, legal requirements, or changes to third-party services.

The updated version will be published through the applicable Mathophy website or app.

20. Contact Us

For privacy questions, requests, concerns, or account/data-deletion requests, please contact Mathophy through:

Mathophy
India
https://mathophy.com

21. Acceptance

By creating or using a Mathophy account, you acknowledge that you have read and understood this Privacy Policy and that your information will be handled as described in it, subject to applicable law.